If you are unable to reach our service or experience video/audio issues (which has not occurred so far), there can be many reasons for this. Unfortunately, our technical infrastructure can also be a factor, even though we have had 100% uptime until now and are doing everything possible to avoid such problems.
In these cases, you can visit the page status.together.biz to check if there are any issues on our Together platform under🚦SYSTEM STATUS.
We display the status of the video services ("Conference") and the app there. Additionally, we briefly explain what kind of disruption is occurring and how long it could last, if we can estimate it.
During the initial period, we ask for your understanding in case any issues arise. As some have already experienced at the beginning of the Corona pandemic, it is evident how easily technical infrastructure with real-time functions and high-quality video streams can be overwhelmed ;-).